Improving the Application Availability with ISO 9001 Research Paper

Improving the Application Availability with ISO 9001 - Research Paper Example This paper will address the aspects of ISO 9001 that serve to improve the performance of applications. 2. Introduction The current times can be termed as the technological era where software and application development has greatly improved the mode of business. However, the development of software to fulfill some specific need is not the sole purpose of the matter. The quality and reliability of the software also play vital roles in the provision of any service. It is due to this reason that several standards and guidelines have been formulated to judge the productivity and quality of any software. ISO 9001 is one of such standards that can provide complete guidance for production and maintenance processes. The conformance to the standard facilitates the improvement of the application availability. 3. Research Methods Descriptive approach has been adapted in the research study of the respective title. The requirements of the ISO 9001 standard have been studied and their impact on the productivity of the resultant service and application. An ISO 9001 compliant IT company was chosen to further investigate the impact of the adoption of the respective standard on the quality of products and services. 4. Analysis ISO 9001 is a comprehensive set of guidelines that form the basis of compliance for any organization that wishes to become certified with these standards. ISO 9001 focuses on the formulation of a quality management system that helps the organization to fulfill the requirements of the customers in an effective manner. These standards are regularly revised by the International Standards Organization to ensure that they comply with the continuing changes in the markets trends and technologies. The latest version of ISO 9001:2008 has lessened the main categories from 25 to only 5. According to International Organization for Standardization (2011), the 5 main clauses are; Quality Management System Management Responsibilities Resource Management Product Realizati on Measurement analysis and improvement 4.1 Analysis of an ISO 9001 Compliant Company Amadeus is a well renowned solution provider for the travel industry for the effective management of services. They are known to provide the solutions to some of the well known names in the travel industry. According to Amadeus IT Group SA (2008); the company has possessed a continuing commitment to the incorporation of technology in their business processes and operations; this earned them the ISO 9001:2000 certification in 2000. Amadeus has been one of the first companies of its kind to realize the importance of complying with the ISO standards and finally attained it in the beginning of the present century. They improved their services and infrastructure to comply with the standards of the certification. As a result of the compliance, their systems and customer service witnessed many benefits. The standard has facilitated the development and maintenance of solutions that are able to improve the operations of their clients’ businesses, increase their productivity and profits, earn greater market share etc. 5. Argument Approaches According to Microsoft Corporation (n.d.); application availability is considered to be the promptness of a software or platform to cater to the demands of the user with the desired reply or results. High application

Children or adults that are not listening through general disrespect Essay Example for Free

Children or adults that are not listening through general disrespect Essay If you make eye contact with the adult or child you can draw their attention towards you. Calling out a childs name will make them turn to face you so that you can talk to them. If you lower the tone of your voice and talking in a quiet calm manner, the adult or child would have to concentrate more to try to hear what you are saying and will also help calm an active child down enough to listen to you attentively. Its also an affective method to calm an angry parent who is shouting and doesnt want to hear what you are saying. You could also hold a childs hands so they know its them that you are talking to. You could adapt the surroundings, like taking a parent or child into an office to talk to them. If an adult is angry and is not listening to what you are saying, you could also let them have their say first so that once they have voiced their opinion they will be ready to hear what you have to say. Hearing impairment and speech impediments Using sign language and speaking clearly helps us to communicate with hearing impaired people, they can understand what we are saying through lip reading and the sign language will help emphasis that. If people have speech impediments it is important to allow them plenty of time to speak, rushing them can make them nervous and make the impediment worse or stop them from communicating at all. Using flash cards is also another way of communicating, with children and adults that have hearing and speech problems. (see attachment) Behavioural problems and learning difficulties If a person you are communicating with has behavioural problems or learning difficulties it is important that you are patient with them. Using simple language with people with learning difficulties help them to understand what you are saying. By identifying the problem then trying to understand it, you can find ways in which to adapt your approach to a way that they will understand you. If a child is hyperactive, trying to get them to sit down and hold a conversation will be difficult, but doing it through play is a way to hold their concentration. English not being the first language (ESOL) Using simple vocabulary will improve understanding and using body language and hand gestures help by emphasis what is being said. A good way of communicating with parents/carers that dont use English as a first language is by compiling a multilingual newsletter, where you can put across any information and not have miscommunication. You can also set up a buddy system with adults or children, where there maybe another child who is bilingual that can help translate. Shy or timid people Interacting with adults and children on a one on one basis helps to communicate with introvert people. With adults this could be in the form of a meeting, and with children this can be through play. Circle time is another way of helping shy children talk, asking individuals questions or singing songs. Not getting on with colleagues or dealing with two faced people Holding staff meetings with a unbiased coordinator gives staff a chance to air their grievances and find a possible resolution to them. Team building exercises can also help people get along, through play with children to colleagues being put on a project together. With children you can also reinforce club rules, and with colleagues you can reinforce policies. You can also used role play and read stories, giving children a different view on what they are doing wrong and see how treating their peers bad affects them.   Not making time or effort to communicate Arranging meetings with staff or parents/carers will give enough notice for them to make time for a meeting. With children you can use circle time as an opportunity to have class discussions.

Dantes Inferno Essay example -- Dante Inferno Essays

Dante's Inferno It was sometime in the middle of the 17th century that British cleric Thomas Fuller wrote, "He that falls into sin is a man; that grieves at it, is a saint; that boasteth of it, is a devil." If Fuller was right, where does one place Dante, the pilgrim who bravely wandered where no man had wandered before? Certainly, the sojourner precisely written by the poet of the same name was a man. Certainly, also, he repented his sinful ways (how could one not after braving not only the depths of Hell but later the stretches of Purgatory and the "many waters" of Heaven?), but he was no saint. Indeed, Inferno itself can be easily construed as a boast of sorts—made it through hell, met Lucifer, bought the t-shirt. But in reality, the book is much more subtle, and the journey much more enlightening to readers as one watches Dante, an Everyman if ever there was one, change his thought processes even as foot passes foot on his journey downward. When examining just what type of man Dante the poet was, it's important to note the society of the times. To be from Italy†¦or, even more specifically, from Florence†¦was an important distinction. Even today, Italy is a center of religion. In 1330, Italy was not only a Catholic Mecca but a republican haven. Dante the poet was not the only citizen of the city to gain distinction—Michelangelo, Raphael, and da Vinci all proudly added "Florentine" under their signatures. Additionally, Pope Gregory XI would find the city sinful enough to excommunicate the entire place forty-six short years later. Living in such a tumultuous and dynamic atmosphere, it was no wonder that Dante the poet, already in exile, would place his literary counterpart (for clearly the pilgrim is ss otherwise specified... ...e progress of the pilgrim from a sinner, sympathetic even to those condemned by God, to that of a saint of sorts, vindictive and scornful of the enemies of the church. The presence of the two further episodes of Dante the poet's Divine Comedy (Purgatorio and Paradiso) indicates that the pilgrim's spiritual education is not complete, but he has learned a great deal throughout his journey throughout hell—arising from the subterranean with less moral confusion and a greater sense of God-fearing reverence. For 14th century Italy, the alternative was more than a personality flaw†¦it was a stigma. The poet, alone and in exile, had taken truly to heart and to paper the words that his Romantic counterpart Percy Shelley (a man who would be called to Italy himself time and time again) would write nearly 500 years later: "The great instrument of moral good is the imagination."

Chinese Culture Essay

Chinese Culture changed during the Qin Dynasty. There was an increase in trade, agriculture, and military protection. The central government now had direct control of the population, allowing the ability to have a much bigger workforce. Many projects such as the Great Wall of China were done because of this. The Qin Dynasty had several reforms in China’s society; such as money, advanced writing system, and the weights and measurements became the same units. Book burning and burying of scholars occurred due to the desire to purge all traces of the old dynasties. The Qin’s military was revolutionary due to the fact of more developed weaponry, transportation, and military tactics. All this was done even though China’s government was strict and bureaucratic. Future Chinese regimes were influenced because of this Dynasty. Qin Shihuang was the emperor that was buried in the tomb. He was the first emperor of China. After 200 years of war between 6 states, he unified China. His rule only lasted for 15 years, but left a lasting impact on the country’s history. A few of Qin’s remnants were the legalist principles, a Chinese philosophy that followed hard discipline agreeing to the rule of law. This belief helped Qin to rule the masses in a more centered power order and show a very influential way to rule, but this did now allow for disagreement to occur. Qin introduced a uniform written language which helped the government to communicate and carry out policies. Scholars could share information to a bigger population which helped lead to the transfer of culture. Having one language helped the later dynasties to communicate with the nomads and pass along information on how to compromise or fight with them. The invention of constructing roads allowed better connection between major cities and provinces. The dynasty standardized the length of axles in carts so they could all ride on new roads. The construction of the Great Wall of China made a mark in history for the country’s boundaries, causing a greater unity. The nomadic tribes in the north were not able to attack because of the Great Wall protecting its Country. They dynasty standardizes all weights and measures, leading to a more effortless exchange of goods, and developing a taxation system. The Chinese money is also made equal all over, allowing even more efficiency of exchange in goods. Qin Shihuang had a lasting impact in the power of leadership in China. After his death in 206 BCE, his son, and later his grandson, took power but bother were short lived. The Qin Dynasty ended in 206 BCE. After his death, the same states that were in war before he became the emperor, began to fight again and many leaders sprang up over China until the Han Dynasty. Even though this happened, the lasting effects of practices that were put in place in the Qin Dynasty, lasted throughout the centuries. Qin’s power came from his top-down rule, and people conformed to his rule because of his powerful personality. They followed him because he showed them a vast difference in comparison to their small kingdoms, giving a way to a beginning of a future nation-state. The fact that China is names after Qin just goes to show how big of an influence he really was. For more than 2 thousand years Taoism has been the religious tradition that has influenced the people of East Asia. The work, Tao means the â€Å"path† or â€Å"way†, but with numerous subtle differences in folk religion and Chinese philosophy. There are three Jewels of Tao that are underlined: compassion, moderation, and humility. Taoism teaches mostly on nature, the relationship between humanity and the cosmos. The reason for all of Taoist’s rules and practices is to have Harmony with the Universe. Another thing that is popular in Taoism is godly fear for ancestor spirits and immortals. There is folk religion Taoism, and then there is organized Taoism, the difference is their rituals. Chinese alchemy, astrology, cuisine, Zen Buddhism, many Chinese martial arts, traditional Chinese medicine, and feng shun, and many style of qigong have been weaved with Taoism throughout history. Another philosophy developed in China is Confucianism. It came from the teachings of Confucius; Master Kong, 551-478 B.C. It is a complex system of moral, political, philosophical, social, and part religious thought that influences the culture and history of East Asia. Some East Asian countries consider it to be a state religion because of the adopted philosophies of Confucius. China, Taiwan, Korea, Japan, and Vietnam all are influenced by Confucianism as well as Singapore. The very first emperor of the Qin Dynasty, Qin Shi Huang was the patron. Not long after he became emperor, he ordered to have his mausoleum be built. It was ordered to be build at the foot of Li Mountain in Xian. Part of his grave goods was the Terra Cotta warriors. It is believed that it took 700,00 men and 40 years to build the mausoleum. Qin wanted not only to be the greatest king alive, but in his death and for eternity. This is why he would not allow a chance for there to be a rebellion between the 6 states that were in war with each other. The terra cotta army was built there to suppress them, and execute his dream of everlasting. This is why he built the army in his tomb.

“Devil in a Blue Dress” Film vs. Book Essay

When an individual reads a book and then sees the movie that is based on the book, there is bound to be many differences between the two. Sometimes there are elements that are present in the book that have a tendency to get lost in the production and directing of a movie. At other times, the movie adds elements that are not originally in the book. In Walter Mosley’s book, â€Å"Devil in a Blue Dress,† and the movie of the same name share some similar literary elements. However, there are several vital situations and parts of the book’s story that are not present in the film. Hence, the movie downplays a lot of the foul language as well as the racial slurs that were used in the era the book was set in. With a comparison of the two mediums, it will show the differences and similarities between the story elements of the book as well as the story elements of the movie. Both the book and the movie start with the same challenge for Easy Rawlins. Easy needs money to make mortgage payments for his most prized possession, his home. He had been laid off from his job at Champion Aircraft because he told his boss,†he would not stay and inspect the plane, he would like to be fully rested before inspecting the aircraft to ensure that it was assembled properly (Mosley pg73).† Unfortunately now his desire is to find a job so that he can make the mortgage payments. Two days later after being laid off, while at Joppy’s bar Easy ends up meeting a white man that comes in. The man’s name is Mr. Albright. Mr. Albright tells Easy that he needs someone to find a girl for him and he is offering to pay that person. Easy accepts the offer from Mr. Albright with the alternative challenge of surviving the white man’s system. Easy’s plan is to find the girl, Daphne Monet and collect the money from Mr. Albright. As the plot unfolds, his plan becomes more involved. In the book his plan includes having a romance with Daphne; however, in the movie his plan is more of a quest for truth and an attempt to clear his name with the police. The challenge is complicated and everyone is trying to get at Easy because of his knowledge or the lack of in regards to Daphne’s whereabouts. Easy’s self-realization in both the book and the movie is when Mouse saves Easy’s life, but then kills Joppy in an execution style. Easy is grateful to his friend, but does not know how to deal with such meaningless brutality. Easy’s new balance though comes when he his talking to Odell and asks him, â€Å"if a man knows that his friend  did something wrong but does not turn him into the police, is it wrong (263)?† Odell replies with, â€Å"All you got is your friends (263).† In the movie, the audience sees Easy go through the change; where as, in the book we know that he has two years salary buried in his back yard, which gives him the nest egg and security to try a new field of work. However, in both cases Easy changes and adjusts himself to become a private detective. The most obvious similarities between the book and the movie are the way that the story is told as well as the setting. The setting is in Los Angeles, California around the late 1940s. In the movie the director chooses costumes from that time period and uses antique cars to help create the illusion for the audience whereas in the book the reader only knows the setting by Easy’s description as he says, â€Å"I was used to white people by 1948 (45).† In the book the reader can only see things through Easy Rawlins’s eyes which are a subjective view through Easy’s narration. Also in both the book and the movie, the narrative point of view is in first person which is told by Easy Rawlins. As he narrates, Easy leads us along with him in search for answers to the mystery of Daphne Monet and we experience his confusion and inability to understand what is going on around him. However, there is a great deal of differences between the book and the movie. In the book we as the reader get a great sense of Easy’s motivations through his narration and we also get more of a story than we do in the movie. One of the most noticeable differences in the book and the movie is that everybody in the book is linked to each other whereas in the movie supposedly nobody knew anyone. For instance, in the book Joppy knew Albright; Albright knew Todd Carter; Todd Carter knew Richard McGee as well as Matthew Terrell whereas in the movie every character denied knowing each other except Albright and Joppy. Another noticeable difference is that in the book Frank Green, Daphne’s brother ends up murdered and in the movie he lives and they both end up moving. The third noticeable difference is a character name change from the book to the movie; Matthew Teran in the book is Matthew Terrell in the movie and he ends up being murdered in the book whereas at the end of the movie he’s running for mayor. A fourth noticeable  difference is the pier scene. In the book Albright and Easy meet at the Santa Monica pier and in the movie it is the Malibu pier. And the last most noticeable difference between the book and the movie is that Mouse knows Daphne Monet or shall we call her by her real name Ruby Hanks; however, in the movie the audience never finds that out. In the movie the only true thing you get to know about Daphne is that she is both black and white. Therefore, due to the many differences between the book and the movie it is confusing to the audience since it is almost like dealing with two different stories because of the plot inconsistencies. Even though, you have those noticeable differences that were mentioned in the above paragraph the biggest difference of them all between the movie and the book is the language. In the book there is a lot more foul language and racial slurs than there is in the movie. This kind of dramatic difference could be because in the book you have to use words and certain kind of language to set the mood as well as show and express how things were back then in the 1940 between the different races. Whereas in the movie actions and body language can expresses the mood a lot more than words. Also another reason possible for the lack of language could be that with a movie you have to focus on the audience appeal as well as movie ratings and peer acceptance. Therefore, if a director wants people to come see the movie, he or she must get a good rating and by doing that certain items such as language and sometimes violence must be taken into consideration. As for the category of detective stories, there are similar characteristics that are common from one movie to the next. The context of the detective story is one of a man on a quest for information and answers; therefore, usually following a trail of dead bodies, death threats, and beautiful women. This context is more evident in the book than in the movie. The typical tough guy talk, sex with the beautiful woman, lots of shooting and action, and danger are all present in both; however, the context is more dark and tough-guy like in the book. The movie’s context is more like a black man who has fallen into the job because of circumstances, but the book makes Easy’s private eye job as a kind of natural extension of who he is. In the book, Easy has seen killing, torture, and injustice in the war; we don’t get to see this in the movie. The context is still that he is a tough  guy, but with a different motivation. In conclusion, there are elements that are present in the book version that were lost in the production and directing of the movie; however, the movie did add some elements such as the goodbye scene between Daphne and Carter that was not in the book. In regards to Walter Mosley’s book, â€Å"Devil in a Blue Dress,† and the movie by the same name do share some similar literary elements, but there are several vital situations and parts of the book’s story that are not present in the film. Comparing and contrasting the story elements such as narrative point of view, setting, plot and the classical structure show that the screen writer for â€Å"Devil in a Blue Dress,† took many liberties with the movie version in respect to the plot, story, and ending. Although both mediums are enjoyable on their own, the audience and readers can see that the book and movie are very different.